School operations, clearly connected.
A guide for principals, school administrators, staff and parents. SchoolConnect handles school administration and communication. Teaching, lesson generation, learning practice and academic tutoring belong in TWJ Education.
Choose your portal
- Principal: configure school policies, appoint administrators, manage roles and export authorised consolidated profiles.
- School app administration: school administrators and vice principals manage daily operations, fees and receipts.
- Staff: manage tasks, registers, requests, recognition and school communication.
- Parents: message your child’s linked teachers and school administrators.
- TWJ platform administration: provision schools; this does not grant access to their confidential records.
Use the ChatGPT account email your school registered. School membership and permission to open this private site are separate. Contact your school administrator if your school is missing.
Fees and receipts
School administrators record a charge, or record a payment the school has already received. Payments require a method and reference. SchoolConnect does not move money or charge a bank card. Each currency has a separate balance; credit is shown as a negative balance.
Open a payment’s Receipt button, then choose Print / save receipt as PDF. The principal can void an incorrect entry with a reason and post a replacement. Voiding keeps the original record and does not refund a payment.
Privacy and access
The school determines who may access its student and staff records. The app stores school membership, student profiles and contacts, staff requests, attendance, messages, school records, uploaded documents, fee entries and audit events needed for those workflows.
Private messages are available to their participants. Wellbeing concerns and complaints follow assigned case permissions. Principal access alone does not expose every confidential case. Exports follow the exporter’s authorisation; downloaded copies must be protected by the school.
Check-in requests a location reading when you choose to check in or out; there is no continuous location tracking. Calls request microphone or camera access when used and are not recorded by the app. Email notices contain a generic prompt to sign in, rather than confidential case content.
Ask your school principal or designated data contact about corrections, access requests, retention and deletion. The institution must set its retention policy and approve processing arrangements before importing live records. Sign out on shared devices and keep downloaded reports secure. The app does not provide offline storage of school records.
Urgent concerns
Follow your school’s emergency and safeguarding procedures immediately. A submitted concern or a queued notice does not prove someone has received it. Check delivery status in Reports & audit.
Release status
This version is a private release candidate. Reports & audit shows configuration checks and remaining launch gates. Separate-account testing, real email delivery, background processing, restrictive-network calls and backup restoration must be verified before live school operations.
For access or record problems, contact your school administrator. The school can escalate platform issues to its TWJ contact.